Privacy Policy

1. Introduction

ClearSky Services LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Complete our partner registration forms
  • Express interest in our services
  • Contact us via email or phone
  • Submit documents or information for business purposes
Information Type Examples Purpose
Business Information Company name, EIN, business address Verification and business records
Contact Information Name, phone number, email address Business communications
Consent Records Consent timestamps, IP address, consent language TCPA compliance and audit trails
Business Documents Insurance certificates, licenses, W-9 forms Compliance and verification

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To communicate with you about project opportunities
  • To send bid invitations and scheduling updates
  • To verify business credentials and compliance
  • To maintain records as required by law (TCPA, etc.)
  • To improve our services and business operations
  • To comply with legal obligations

Consent Management & TCPA Compliance

When you provide express consent through our forms, we:

  • Record the exact consent language you agreed to
  • Store the timestamp of your consent
  • Log your IP address and user agent for verification
  • Maintain consent records for a minimum of four years
  • Provide clear opt-out mechanisms in all communications
  • Honor opt-out requests within 10 business days

Sample Consent Record: "On [Date] at [Time], [Company Name] through [Contact Name] at [Phone Number] expressly consented to receive phone calls and SMS/text messages from ClearSky Services LLC regarding project opportunities, bid scheduling, and operational matters."

4. Communication Practices

Our Communication Methods Include:

  • Phone Calls: For project discussions, bid invitations, and operational updates
  • SMS/Text Messages: For quick updates, scheduling changes, and time-sensitive information
  • Email: For detailed communications, documents, and formal notifications

Opt-Out Options:

  • SMS: Reply STOP to any text message
  • Phone Calls: Request to be added to our internal do-not-call list
  • Email: Use unsubscribe link or contact us directly
  • All Methods: Email office@clearskyservices.co with your opt-out request

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Such as phone service providers (Quo/OpenPhone) for business communications
  • Legal Requirements: When required by law or to protect our rights
  • Business Partners: With your consent for specific project opportunities

6. Data Security

We implement reasonable security measures to protect your information, including:

  • Secure storage of consent records
  • Limited access to personal information
  • Regular security assessments
  • Encryption of sensitive data

7. Data Retention

We retain your information for as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations (TCPA requires 4-year retention of consent records)
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request copies of your information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-Out: Opt-out of marketing communications
  • Consent Withdrawal: Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

ClearSky Services LLC
Data Protection Contact: Ian McCaffrey, Project & Subcontractor Manager
Email: office@clearskyservices.co
Phone: +1 214 304 2691
Address: Serving Texas, Delaware, Ohio, Georgia, California
Business Hours: Monday-Friday, 9am-5pm CST

13. Compliance Documentation

For compliance verification purposes, we maintain:

  • Consent records with timestamps and exact language
  • Opt-out request logs
  • Communication logs (with sensitive information redacted)
  • TCPA compliance documentation
  • Data protection impact assessments

This documentation is available for review by regulatory authorities as required by law.